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HVAC Troubleshooter In Wylie, TX

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HVAC Troubleshooter In Wylie, Rowlett, Rockwall, TX, And Surrounding Areas

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

HVAC Troubleshooting – Servicing the Wylie, Rowlett, Rockwall, TX, and Surrounding Areas.

Schedule furnace repair in Rowlett, TX @(214) 404-6186 or Schedule Online today! Baez Heating and Air Conditioning is dedicated to your comfort!

Air Conditioner Maintenance – Servicing the Wylie, Rowlett, Rockwall, TX, and Surrounding Areas.

Schedule Air Conditioning Installation in Wylie, TX @(214) 404-6186 or Schedule Online today! Baez Heating And Air Conditioning is dedicated to your comfort!

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Baez Heating and Air Conditioning LLC are dedicated to your comfort! Air Conditioner Service – Servicing the Wylie, Rockwall, TX, and Surrounding Areas.

(214) 404-6186

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Fernanda Navarro profile pictureFernanda Navarro
20:39 21 Feb 25
We called Baez for our heater that stopped working right before a cold front. They scheduled us in promptly and the guys that came to fix our heater were nice, friendly and very professional. I was able to work from home and have meetings while they worked quietly down the hall. They even gave us good information about our heating system and the general maintenance needed. Thank you! We’re so happy to be toasty warm during this cold front!
Norma Jones profile pictureNorma Jones
19:06 09 Jan 25
I called Mr. Baez to come out and check our AC unit and give us a second opinion. He was very honest, professional and friendly. He checked it and confirmed the same thing the other company had said. He repaired our AC and gave us a better deal. We were very pleased with his professionalism and kindness. He honestly was a super nice man. We will definitely use Baez Heating And Air Conditioning LLC Service again!
Tyler Jennings profile pictureTyler Jennings
22:01 19 Dec 24
Recently had a new HVAC unit installed. They were extremely helpful, friendly, informative, and fast! Definitely recommend them to anyone having any HVAC issues.
Brenda Goode profile pictureBrenda Goode
00:57 15 Dec 24
I was very pleased with Baez Heating and AC. I called them Monday morning and they came early afternoon. He went above and beyond to find the part for my old heat pump, instead of just just trying to get me to buy a new one. Thought his price was reasonable. He was also friendly and answered my thoroughly. Will call him again.
Jerry H profile pictureJerry H
14:24 09 Oct 24
Baez Heating and Air Conditioning installed a new 4 tons heat pump system for us. Although the old system worked it was very slow to cool and electric bill had increased from peeks of $400 to peeks of $615 multiple times last year. They did the work in about 5 hours inside and out including relocating thermostat, doubling the return intake size, adding a concreate slab for the outside condenser to set on. They really had excellent workmanship. I’m glad to have them for future work when needed.
Greg Kraynak profile pictureGreg Kraynak
17:03 24 Aug 24
We called Baez for the first time to check out our upstairs are conditioner. After inspection they provided us a number of options from repairing our 11 year old system to installing new. We felt that the best option was a replacement unit. The cost proposed was competitive but what made this a great purchase was the quality of the install. As a family owned business reputation is the heart of their business which is reflective in the quality of the work. I know enough to be dangerous when it comes to HVAC repair. The solder joints in the copper pipe connections were perfect . They tarped our hardwood and carpet. The drip pan in the attic was installed with a clean out valve etc. Truly professionals from start to finish.